Train Delay Claims
Have you ever experienced having your Train cancelled or delayed? Sometimes it can be the most inconvenient part of your working day!
Whether you were delayed going to work or on your way to a well earned holiday, you may be entitled to compensation.
Complete our form below and we can help you through the entire process to ensure you get the refund and compensation you are entitled to.
What Compensation Can you Expect?
There are a number of schemes which vary with train operators. With Northern Rail Under Delay Repay 15, you are entitled to the following:
- Delay of between 15 and 29 minutes: 25% of the cost of your single ticket or 12.5% of your return ticket
- Delay of between 30 and 59 minutes: 50% of the cost of your single ticket or 25% of your return ticket, or one single ticket to anywhere on the Northern network
- Delay of between 1 hour and 1 hour 59 minutes: A full refund of your single ticket or 50% of your return ticket, or one return ticket to anywhere on the Northern network
- Delay of two hours or more: A full refund of your single or return ticket, or two return tickets anywhere on the Northern network
- Cancellation: A full refund
If you did not proceed with your journey because of delays or cancellations: A full refund